Talk to our customers!
We serve most of the Vancouver area:
| Vancouver | Maple Ridge |
| Burnaby | North Vancouver |
| Tri-cities | New Westminster |
| West Vancouver | Kitsilano |
| Coquitlam | Kerrisdale |
| Port Moody | Surrey |
| Port Coquitlam | Pitt Meadows |
| Dunbar |
FAQ About Hardwood Floor Refinishing
Q. Do I need to leave the house while the floors are being refinished?
A. It is not necessary for most people to leave their homes while the floors are being refinished. You will not notice dust. At times the sanding operation can be noisy.
Q. How long does it take to make my floor look new again?
A. From one day to a week depending on the size of floor you have and the job that is required.
Q. What is the procedure for refinishing floors?
A. The floor is sanded with coarse paper to level a new floor or remove old finish. Then, the entire floor area is filled to eliminate cracks and nail holes. The floor is sanded two more times with progressively finer grit sand paper. Then screened with a high grit then 1 sealer coat is applied then screened again with an even higher grit then finally 2 coats of finish are applied to the floor.
Q. What is the procedure to re-coat a floor?
A. The floor is cleaned with chemicals and screened, then 2 coats of finish is applied.
Q. Why did you choose the floor finishes you use?
A. The finishes I use produce the most beautiful, lasting results available, without all the toxic chemicals contained in most other finishes. I'm concerned about my health, the health of my customers, and the environment. Why would I use anything else?
Q. What should I do when my floors start looking dull?
A. Start by giving it a good cleaning. If the result is not satisfactory, it may be time to have your floor screened and re-coated.
Q. Are all floor finishes the same?
A. No. Just like most other products, there is a great deal of difference between finishes. There are several that produce good results, but contain very large amounts of toxic chemicals. There are very few manufacturers that seem to have made a genuine effort to be health conscious, environmentally responsible, and produce a durable, high quality product.
Q. Are all water base polyurethane finishes safe?
A. I use the safest finishes I know of. Some water base polyurethanes have almost as high a VOC (solvent) content as oil base polyurethanes, and contain other dangerous chemicals.
Q. Why do most floor refinishers use oil base polyurethane?
A. It's cheaper and requires less skill to apply.
Q. What do I need to do before my floors are refinished?
A. All furniture, carpeting, drapes, wall hangings, and kick-knacks should be removed. All nails or staples from carpet removal, must be pulled from the floor. Flooring machines create noise and vibration and could cause items to rattle & fall. Pets should be moved to somewhere out of the way where they will be happy. Also all the furniture has to be moved to another area of the house.
Q. I want to pull up my carpets and have the floors refinished. Is there anything I should know before I start?
A. For your safety, wear a dust mask. You are likely to stir up lots of stuff that you don't want to breathe. Take care to remove all staples, and to avoid damaging the floor. Some stains may be visible after the carpet has been removed. Black, or gray stains are usually caused by water, or pets. They often go deep into the wood, and may not completely come out.
Q. Why dustless sanding?
A. Anyone who has experienced the pollution created by conventional hardwood sanding knows the answer to this question. Dustless sanding provides a healthy, clean, efficient and revolutionary alternative for home and property owners.
Q. How bad will the smell and fumes be?
A. The water based products we use have hardly any smell to them at all. If you are getting your floor stained then there will be a little bit of smell but no worse than the smell of paint.
Q. How dustless is dustless?
A. With the Oneida Dust Containment System, the floor sanding procedure is 99% dust free.
Q. What is different about the Oneida Vac System? Why is it better than a standard bag system?
A. Bags systems are very dirty and clog quickly. After 10 minutes of sanding they restrict air flow that cleans the drum or belt leaving material on the floor and in the air. The Oneida system avoids this pitfall altogether by separating the dust from the air with an onboard hi-efficiency cyclone.
Q. When is it safe to move furniture back in?
A. Bona water based finishes will take the least amount of time to cure and will help you get your house back in order sooner, depending on humidity conditions, usually the next day would be fine and area rugs will have to wait one week (7 days).
